Fix Before you
Lose

Name: Feedlytics
Author: Feedlytics

We provide intelligent guest feedback software that helps restaurants and multi-unit businesses capture real customer sentiment through customizable QR-based surveys and transform it into clear, actionable insights across every location, in real time.

Personalized surveys for
every brand and location

Detect and respond to
negative feedback instantly

Access AI-powered
insights and track trends

Automate guest recovery
and support workflows

Problems

Guest feedback won't help you improve operations if you:

One-size-fits-all surveys hide real problems

Late responses lead to public negative reviews

No trend tracking means no clear action

Introducing Feedlytics

The intelligent guest feedback platform tailored to every business's unique needs.

Features

Everything you need to capture and act on feedback

Built for modern businesses. Powerful tools that help you collect customer sentiment, track performance, and turn insights into action faster than ever.

Real-Time Feedback Monitoring

Track customer responses, sentiment trends, and Mood Meter scores in real time across all locations.

72%

Submissions

Mood Meter

92%

Performance

88%

Response

Instant Survey Access

Let customers scan and submit feedback instantly using customizable QR-based surveys. no apps, no friction.

Advanced Analytics & Insights

Get deep insights into customer sentiment, trends, and performance with clear visual dashboards.

Multi-Location Performance

Compare branches, teams, or units with centralized reporting and location-level metrics.

Automated Alerts

Receive instant incident alerts for low ratings or negative sentiment so you can act before issues escalate.

NegativeUrgentReview

AI-Powered QR Surveys & Smart Collection

Create fully customizable QR-based surveys enhanced with AI intelligence. Feedlytics helps optimize questions, categorize responses, and capture high-quality feedback effortlessly ensuring better insights from every submission.

Real-Time Sentiment, Mood Meter & Echo AI Assistant

Understand customer emotions instantly with AI-powered sentiment analysis and Mood Meter scoring. Echo, your built-in AI assistant, helps teams navigate the platform, understand insights, and get instant support so you can act on feedback faster and with confidence.

Incident Alerts, Automation & Incident Analytics

Automatically detect negative feedback and trigger instant incident alerts. Feedlytics sends AI-driven automated responses to customers, while incident analytics help teams identify recurring issues, track resolution trends, and prevent future incidents.

AI-Driven Analytics with Google Reviews Integration

Unify guest feedback and public Google Reviews into a single intelligent dashboard. AI-powered analytics surface trends, insights, and sentiment patterns across locations giving businesses a complete view of customer experience.

Ready to fix before you lose your next customer?

Join businesses using Feedlytics to capture real-time customer sentiment and turn insights into smarter decisions.

Fix Before you Lose

Guest feedback won't help you improve operations if you:

The intelligent guest feedback platform tailored to every business's unique needs.