We provide intelligent guest feedback software that helps restaurants and multi-unit businesses capture real customer sentiment through customizable QR-based surveys and transform it into clear, actionable insights across every location, in real time.
Personalized surveys for
Detect and respond to
Access AI-powered
Automate guest recoveryOne-size-fits-all surveys hide real problems
Late responses lead to public negative reviews
No trend tracking means no clear action
Built for modern businesses. Powerful tools that help you collect customer sentiment, track performance, and turn insights into action faster than ever.
Track customer responses, sentiment trends, and Mood Meter scores in real time across all locations.
Let customers scan and submit feedback instantly using customizable QR-based surveys. no apps, no friction.
Get deep insights into customer sentiment, trends, and performance with clear visual dashboards.
Compare branches, teams, or units with centralized reporting and location-level metrics.
Receive instant incident alerts for low ratings or negative sentiment so you can act before issues escalate.
Create fully customizable QR-based surveys enhanced with AI intelligence. Feedlytics helps optimize questions, categorize responses, and capture high-quality feedback effortlessly ensuring better insights from every submission.
Create fully customizable QR-based surveys enhanced with AI intelligence. Feedlytics helps optimize questions, categorize responses, and capture high-quality feedback effortlessly ensuring better insights from every submission.
Understand customer emotions instantly with AI-powered sentiment analysis and Mood Meter scoring. Echo, your built-in AI assistant, helps teams navigate the platform, understand insights, and get instant support so you can act on feedback faster and with confidence.
Understand customer emotions instantly with AI-powered sentiment analysis and Mood Meter scoring. Echo, your built-in AI assistant, helps teams navigate the platform, understand insights, and get instant support so you can act on feedback faster and with confidence.
Automatically detect negative feedback and trigger instant incident alerts. Feedlytics sends AI-driven automated responses to customers, while incident analytics help teams identify recurring issues, track resolution trends, and prevent future incidents.
Automatically detect negative feedback and trigger instant incident alerts. Feedlytics sends AI-driven automated responses to customers, while incident analytics help teams identify recurring issues, track resolution trends, and prevent future incidents.
Unify guest feedback and public Google Reviews into a single intelligent dashboard. AI-powered analytics surface trends, insights, and sentiment patterns across locations giving businesses a complete view of customer experience.
Unify guest feedback and public Google Reviews into a single intelligent dashboard. AI-powered analytics surface trends, insights, and sentiment patterns across locations giving businesses a complete view of customer experience.
Don't wait for a public disaster. Feedlytics instantly detects unhappy guests and triggers a WhatsApp recovery flow before they leave the building.
"Food took way too long and it was cold when it arrived."
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AI Incident Detection
"Hi! We are so sorry about your meal today. This isn't our standard. Here's a 20% discount on your next visit. We'd love to make it right!"
Don't let positive feedback stay hidden. Feedlytics identifies thrilled customers and seamlessly routes them to leave a public review, boosting your local ranking.
"Absolutely amazing experience! The food was fresh."
Ahmed K."Best ambiance in the city. Loved it."
Fatima R."10/10 service. Will definitely be coming back."
John D."Highly recommend the steaks here."
Bilal M."Perfect place for a family dinner."
Zainab S."Great food and even better staff."
Emily R."A hidden gem! Must visit."
Ali H."Loved the quick service and quality."
Sarah M."Value for money is exceptional."
Usman T."Beautiful interior and tasty food."
Ayesha N."Absolutely amazing experience! The food was fresh."
Ahmed K."Best ambiance in the city. Loved it."
Fatima R."10/10 service. Will definitely be coming back."
John D."Highly recommend the steaks here."
Bilal M."Perfect place for a family dinner."
Zainab S."Great food and even better staff."
Emily R."A hidden gem! Must visit."
Ali H."Loved the quick service and quality."
Sarah M."Value for money is exceptional."
Usman T."Beautiful interior and tasty food."
Ayesha N."The desserts were to die for!"
Hamza B."Fast delivery and hot food."
Sana K."My new favorite spot for weekends."
Tariq P."Courteous staff and great menu."
Hassan A."Very authentic taste."
Mariam J."Super clean and hygienic."
Omar S."Portion sizes are huge!"
Khadija W."Top-notch customer service."
Ibrahim L."Highly professional and welcoming."
Saad F."Can't wait to visit again."
Nida Q."Absolutely brilliant."
Mike T."Every dish was perfect."
Hira M."The seating area is lovely."
Salman K."Best pizza in town!"
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5-Star Detected
Restaurant · Fast Food · Open
123 Downtown Street, New York
A separate Loyalty Software that plugs straight into your Feedlytics setup turn every guest into a loyal customer.
Ditch the paper. Branded digital stamps your guests collect on every visit.
Happy guests become your hype crew. Reward them for bringing the squad.
Flexible points engine. Earn on visits, spend, referrals redeem for whatever hits.
Understand and engage your social audience.
Connect your Facebook Page and Instagram Business accounts to turn posts, comments, and engagement into actionable insights.
Customer sentiment & topics
Automatically track the overall sentiment of your community. Discover the most common topics your customers mention across all your Facebook and Instagram comments.
Trends & reach
Monitor your engagement and reach trends at a glance. Identify your top-performing posts and track follower growth to see what content resonates best with your audience.
Reply queue with AI drafts
Never miss a comment with our "Needs your reply" queue. Feedlytics instantly surfaces unanswered comments and provides AI-drafted replies that you can review, edit, and approve.
Owner-controlled posting
Publish approved replies directly to Facebook and Instagram right from your dashboard. Rest assured, nothing is ever posted automatically without your explicit approval.
Start understanding your social impact
Your data is used solely to provide these analytics for your restaurant. You can disconnect at any time to delete the connection and cached data. Read our Privacy Policy or visit our Data Deletion page.